The Most Powerful Cleaning Technology

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Privacy Policy

This Application collects limited Personal Data from its Users in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

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Data Controller

Wish&Wash BV
Kneippstraat 90
3600 Genk – Belgium

Email: info@ecoforce-abrasives.com

Types of Data Collected

This Application collects limited Personal Data from its Users.

The types of Personal Data collected may include:

  • Usage Data, such as anonymized IP address, browser type, operating system, pages visited, date and time of access, referring URLs;

  • Technical data necessary for the proper functioning, security and maintenance of the website.

Usage Data is collected automatically and in aggregated form during the use of this Application through a privacy-friendly analytics solution.

No data allowing the direct identification of Users is collected through analytics tools.
No profiling, cross-session tracking or automated decision-making is performed.

Unless otherwise specified, all Data requested by this Application is necessary to ensure its proper functioning. Failure to provide such Data may make it impossible for this Application to operate correctly.

The User assumes responsibility for any Personal Data of third parties obtained, published or shared through this Application.

Methods and Place of Processing

Methods of Processing

The Data Controller adopts appropriate technical and organizational security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

Processing is carried out using electronic and IT tools, in accordance with the purposes indicated in this Privacy Policy.

In some cases, Personal Data may be accessible to authorized internal personnel (administrative, technical or managerial staff) or to external parties acting as Data Processors (such as hosting providers or IT service providers).
An updated list of Data Processors can be requested from the Data Controller at any time.

Place of Processing

Data is processed at the Data Controller’s operating offices and on servers located within the European Union.

No Personal Data collected through this Application is transferred outside the European Union.

Retention Period

Unless otherwise specified, Personal Data is processed and stored only for the time strictly necessary to achieve the purposes for which it was collected.

In particular:

  • Anonymized raw analytics data is automatically deleted after a maximum period of 6 months;

  • Aggregated statistical data, which does not allow the identification of Users, may be retained for a longer period for analytical and statistical purposes.

Purposes of Processing

User Data is collected for the following purposes:

  • ensuring the proper functioning, security and maintenance of the website;

  • generating anonymous and aggregated statistical information on website usage in order to improve content, performance and user experience;

  • complying with legal obligations applicable to the Data Controller.

No automated decision-making processes or profiling activities are carried out.

Details on the Processing of Personal Data

Website Analytics

This Application uses Matomo Analytics, a self-hosted web analytics platform, configured in a cookieless and privacy-friendly mode.

Matomo is used exclusively to collect anonymized and aggregated usage statistics.

In particular:

  • IP addresses are anonymized;

  • no cookies are stored on the User’s device for analytics purposes;

  • no persistent identifiers are used;

  • no user profiling or cross-site tracking is performed.

The processing of analytics data is based on the legitimate interest of the Data Controller in monitoring and improving the performance and content of the website, in accordance with Article 6(1)(f) GDPR.

Legal Basis for Processing

The Data Controller processes Personal Data relating to the User only when at least one of the following legal bases applies:

  • the User has given consent for one or more specific purposes, where required;

  • processing is necessary to comply with a legal obligation to which the Data Controller is subject;

  • processing is necessary for the purposes of the legitimate interests pursued by the Data Controller, provided such interests are not overridden by the rights and freedoms of the User.

Users may request further clarification regarding the specific legal basis applicable to each processing activity by contacting the Data Controller.

User Rights under the GDPR

Users may exercise the following rights, within the limits provided by law:

  • to withdraw consent at any time, where processing is based on consent;

  • to object to the processing of their Personal Data when processing is based on legitimate interest;

  • to access their Personal Data and obtain information about its processing;

  • to request rectification of inaccurate or incomplete Data;

  • to request restriction of processing in certain circumstances;

  • to request erasure of their Personal Data;

  • to receive their Personal Data in a structured, commonly used and machine-readable format, and to request data portability where technically feasible;

  • to lodge a complaint with the competent supervisory authority.

How to Exercise Your Rights

Requests to exercise User rights may be sent to the Data Controller using the contact details provided in this Privacy Policy.

Requests are free of charge and will be answered without undue delay, and in any case within one month, as required by law.

Further Information on Processing

Legal Defense

The User’s Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages thereof, in order to defend its rights against misuse of this Application.

System Logs and Maintenance

For operational and maintenance purposes, this Application and its hosting infrastructure may collect system logs, which may contain Personal Data such as IP addresses, processed in accordance with applicable data protection laws.

Changes to This Privacy Policy

The Data Controller reserves the right to make changes to this Privacy Policy at any time by publishing the updated version on this page.

Users are encouraged to consult this page regularly.
Where required by law, Users will be informed and consent will be collected again if necessary.

Definitions

  • Personal Data: any information relating to an identified or identifiable natural person.

  • Usage Data: information collected automatically through this Application relating to its use.

  • User: the individual using this Application.

  • Data Subject: the natural person to whom the Personal Data refers.

  • Data Processor: a natural or legal person processing Personal Data on behalf of the Data Controller.

  • Data Controller: the entity determining the purposes and means of the processing of Personal Data.

  • Cookies: small pieces of data stored on the User’s device.

  • Tracking Tools: technologies used to collect information about Users’ interactions with this Application.

Legal References

This Privacy Policy is drafted in accordance with Regulation (EU) 2016/679 (GDPR) and applicable European data protection legislation.

Last modified: May 26, 2022